Team and subscribers
ProviderPro plan
Choose who on your side works a service, and see who has subscribed to it.
Open a service from Provided Services. The Subscribers panel beside the form has two tabs, and together they're the two halves of access:
- The subscriber decides what your organisation can do in their workspace: no access, view only, or edit.
- The Team tab decides which of your people can do it.
Someone needs both to enter a subscriber's workspace.
Team
The Team tab lists everyone in your workspace with a checkbox. Tick the people who work on this service.
Being on the team means a person:
- can see the service's Subscribers list, which contains the subscribers' names and contact details
- can enter subscribers' workspaces, as far as each subscriber allows
- receives notifications addressed to your organisation on this service, such as when a subscriber assigns your organisation a task or @mentions it
A service must always have at least one team member.
Screenshot coming soon
service-hub/team-tabSubscribers
The Subscribers tab lists every workspace subscribed to the service, with:
- the subscriber's contact name, email and phone
- how many items the service has in their workspace
- an Enter button, whose label and state follow what the subscriber granted:
| Subscriber granted | Button |
|---|---|
| Can edit | Enter workspace |
| View only | Enter (view only) |
| No access | Enter workspace, unavailable. Hover over it to see why. |
Use Filter by name or email to find a subscriber.
Screenshot coming soon
service-hub/subscribers-tab